Privacy Policy
ShoreBank Pacific is committed to protecting your privacy. Your trust is the cornerstone of our relationship and we believe that your privacy should not be compromised. We have no intentions of selling personal information about our customers to third-party businesses. We make that commitment to you. At the same time, we want to offer you the financial products and services you need to accomplish your financial goals. In order to do that, we will provide information to our affiliates and vendors as described in the policy below.
Why ShoreBank Pacific Collects Information
ShoreBank Pacific collects information about you to:
- Accurately identify you
- Protect and administer your records, accounts, and funds
- Help us design or improve our products and services
- Save you time when you apply for new products and services
- Comply with certain laws and regulations
Collecting Customer Information
ShoreBank Pacific collects non-public information about you from various sources such as:
- Information you provide to us on applications and other forms
- Information on transactions you have conducted at ShoreBank
- Information from credit reporting agencies
ShoreBank Pacific has established procedures so that the financial information we collect is accurate, current and complete. We are committed to working with you to promptly correct any inaccurate information.
Sharing Customer Information
ShoreBank Pacific does not disclose any nonpublic information about our customers or former customers to anyone, except as permitted by law. Depending on the type of relationship you have with ShoreBank Pacific, we may share information with affiliates and certain unaffiliated third parties in order to provide you products and services that you request or already have with us. These companies may include:
- Other banks within the ShoreBank family of companies
- Financial services providers, such as credit card processors
- Data Processing vendors
- Non-financial service providers, such as consulting companies
Our chosen vendors and service providers are contractually obligated to comply with strict standards of confidentiality and security of your information. In addition, our business partners are only authorized to use this information for the sole purpose of providing the service we have asked them to perform for us.
Restricted Disclosure Of Information To Outside Parties
We may also disclose information when you request or authorize the disclosure, or if the disclosure is required by law. For instance:
- The information is provided to a credit bureau or reporting agency
- The law requires it, such as a subpoena or court order
- Our auditors and/or banking regulators require information
Sharing Within ShoreBank Pacific
We restrict access to information about you to just those employees who need the information to provide products or services to you. Management has access in order to properly supervise those employees and monitor the bank's business. We maintain physical, electronic, and procedural safeguards to protect this information.
For More Information
At ShoreBank Pacific, we value our customer relationships. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you would like more information, please call Phyllis Wilson, Vice President of Operations, at (888) 326-2265. Thank you for supporting the mission of ShoreBank Pacific by allowing us to provide you with the financial products and services you need.
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